Covid Information for visiting the Riviera Maya

Hello. I write to you today to give you information about what we are doing here in the Riviera Maya to make it easier for Americans to comply with the new order to have a COVID viral test done before entering the U.S.
As you may be aware, effective January 26, 2021 the CDC is requiring all air passengers 2 years or older to show a negative COVID-19 viral test within 3 days before their flight to the U.S. departs. (or proof that they have had the virus within the past three months and have recovered)

We want to help you by giving you all the information you will need about having this procedure done while you are here in Playa del Carmen or Tulum before you depart on your flight back to the U.S.

You will be required to provide written documentation of your negative lab test result to the airline before boarding your flight back to the U.S.  The document will include your name and birthdate.  It must be a PCR or antigen test.

Even if you have had a COVID-19 vaccine you will still be required to get the viral test before boarding a flight to the U.S.

I want to assure you that having this test performed in Playa del Carmen is a very safe, simple, and inexpensive procedure.  We’re providing a list below of some of the clinics and hospitals in the area where you may go to have one of these tests performed.  However, if you prefer, they also provide medical professionals who will come to your hotel to perform the test for a small fee.  Almost all of the larger resorts here have medical professionals to administer the test on-site at this time at no additional cost to their guests.  I’m sure that in the days/ weeks ahead this service will be available at most hotels in the area.  We do recommend you confirm this service with your hotel at the time you make your reservation. We are also told that soon they will be providing testing at the airport as well.

In the event that your test result comes back positive, most of the larger hotels/resorts are allowing their guests to remain in the hotel for another 14 days free of charge or at a 50% discount.  Then, before your flight,  you will need to show a letter from a licensed health professional stating that you can fly.  Again, these hotels are prepared to assist you with this procedure.

Below is a list of some of the clinics with phone number and the prices  in Playa del Carmen where you may get your test done:

Click here to see the list 

You will find that having a procedure such as a COVID-19 PCR or antigen test done in Mexico is quite safe and inexpensive.  It will only take a short time (about 10-15 min.) to have the test done and you will usually have the results within 24 /48 hours or less, so you will be able to get back to enjoying your remaining time in the beautiful Riviera Maya before boarding your flight back to the U.S.

While you are visiting the Riviera Maya we recommend that you follow all the COVID safety guidelines as you would at home such as wearing a mask at all times in public places, practicing social distancing, and frequent hand washing as well as using hand sanitizer.

We will stay current and inform you of any updates to this information as soon as possible.
I hope this information has been helpful to you and we hope to see you soon!

Nora Moreno

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